— Frequent Asked
Some of our most frequently asked questions. Feel free to contact us if you have any specific questions.
We use a Canon R5, Canon 5D mk IV, Canon EOS R & Canon 5D mkIII which is are professional grade cameras. We use Canon L lenses to ensure a crisp, clear image.
No need to redeem, just get booked in for when you can and bring the voucher with you either printed or on your phone. You'll need to pay deposit regardless of which voucher you have to use.
Yes, and we love providing them because they're stunning! All we need is a size and a frame choice and we'll get you a quote with a rendered image of how it'll look.
Yes, all the packages with 6 prints include 2x 9x6s and 4x 6x4s, they are the same image. However, more images can be purchased
The most we've managed so far was around 9 adults, but I'd say 8 is about maximum, 5 or 6 plus children is do-able. Please contact us if you have a larger group.
We take deposits for all our photoshoots, this is to ensure no slots are wasted by no- shows. Please note we have a 48hr cancellation policy Tues-Fri and a non-transferable, non-refundable weekend policy
Yes, we use a slightly different pricing structure, so best to get in touch if this is what you're looking for.
YES, please note, we are not a wardrobe.
You can book an appointment online using our calendar. Find a date and time that suits and pay the refundable £25 deposit, you'll get your deposit back as long as you turn up to your appointment. You will need to pay another deposit if you cancel within 48 hours of your appointment during the week. Please note that appointments are non-transferable and cannot be cancelled if you book a weekend slot.
Your deposit can be taken off any extra items or is refunded after your order collection